Careers
BENEFITS
Peek at the good stuff.
HOLIDAYS & PTO
HEALTH & WELLNESS
DEVELOPMENT & GROWTH
We are proud to be recognized for our people-first culture as a 2025 USA Today Top Work Place!
CULTURE
We're people helping people.
Why our employees love it.
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"I have the opportunity to help people every single day and helping people is what I am passionate about."
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"I feel they really care about my growth and development. I am able to maintain a great work-life balance and continue to be appreciated for my hard work."
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"I feel valued, respected, and appreciated. Our team is one where we 'make the magic happen.' I love hearing the ideas for innovation and then being given ample opportunity to grow and develop the 'magic.'"
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Executive Administrator
The Executive Administrator serves as the primary administrative and operational support for the Chief Executive Officer (CEO) and the Board of Directors, ensuring seamless coordination of executive-level activities. This role requires exceptional professionalism, discretion, organizational skills, and the ability to manage complex administrative tasks with efficiency. The Executive Administrator acts as a trusted liaison between executive leadership, board members, internal stakeholders, and external partners.
Learn more Learn more about Administrative SupportCard Services Specialist (Part-Time)
This position is responsible for dispute analysis, fraud analysis, and all card related processing while providing exceptional members experiences, internal support, transaction processing, and maintenance for card programs.
Learn more Learn more about Backoffice OperationsUniversal Banker (Full- and Part-Time)
The purpose of this position is to process member's requested financial transactions, resolve problems, and answer questions; to identify and suggest financial services that would improve our members' lives. This position provides prompt, professional and courteous support and assistance to internal departments, retail branches, and members.
Learn more Learn more about Branch Staff
Manager, IT Operations
This position will lead, configure, and manage the day-to-day operations of the credit union's core banking system (Symitar), support operations automation, as well as supporting Synergy imaging systems to ensure secure, efficient, and highly available core system operations. Implement assigned Information Technology (IT) projects by collaborating with senior management, department/branch managers, end users, IT staff, and vendors. Serve as a project leader on assigned projects. When required, assist with Audit, Risk Management, security assessment and helpdesk tasks. Maintain relationships with all associated credit union core system vendors.
Learn more Learn more about Information TechnologyBilingual Consumer Lending Consultant
The Consumer Lending Consultant assists Members and potential Members with their lending needs through multiple channels such as telephone, video, email, and fax. They educate members and make recommendations for products and services, respond to problems, take loan applications, process and make loan disbursements. The Consumer Lending Consultant contributes towards the achievement of the credit union's expected financial outcomes.
Learn more Learn more about LendingCall Center Agent
The purpose of this position is to identify and provide information regarding Credit Union products and services that will benefit members. This includes processing member's requested financial transactions over the phone via digital channels and using video technology via Personal Teller Machines (PTM) in an omni-channel fashion. This position provides prompt, professional, and courteous service to internal departments, retail branches, and members.
Learn more Learn more about Remote Member Services
FREQUENTLY ASKED QUESTIONS
We've got answers:
- All employees who join our team share the characteristics below:
- Have a passion for serving our members and communities
- Are committed to our purpose
- Have personal integrity and accountability
- Have an aptitude for innovation, collaboration, and continuous improvement
- Like to have FUN
- Submit your resume and application online by visiting our Career Center. You also can apply on Indeed with Easy Apply. We appreciate your interest in employment with us!
- Once applications have been reviewed, selected candidates will be contacted by Human Resources for an initial phone interview. After the initial phone interview, candidates will be contacted to schedule an interview with the hiring manager.
- We have 16 branches throughout East Tennessee.
We also have an Operations Center located at 2375 Cherahala Blvd., Knoxville, TN 37932
- Once selected for an available position, a full-time employee should remain in that position for at least six months prior to transferring. A part-time employee should remain in that position for at least 90 days prior to transferring to a full-time position.
- Full-Time Positions
- 40 hours per week
- View our detailed list of benefits: Full-Time Benefit Summary
Part-Time Positions- 20 - 30 hours per week
- View our detailed list of benefits: Part-Time Benefit Summary
- Please connect directly to our Talent Acquisition Specialist.
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