Universal Banker (Part & Full-Time)

The purpose of this position is to process member's requested financial transactions, resolve problems, and answer questions; to identify and suggest financial services that would improve our members' lives. This position provides prompt, professional and courteous support and assistance to internal departments, retail branches, and members.

Business Intelligence Analyst

This role will conduct thorough data analysis, help design, and implement analytics programs, generate reports, and collaborate with various key stakeholders to ensure we are optimizing our resources and maximizing our market share.

Operations Efficiency Analyst

The Operations Efficiency Analyst is responsible for analyzing and improving the efficiency of operational processes across the credit union. This role leverages data-driven insights to identify opportunities for streamlining workflows, reducing costs, improving service delivery, and enhancing staff productivity. The analyst collaborates cross-functionally with departments such as Retail Banking, Digital Channels, Compliance, Risk, and IT to ensure operational excellence and customer satisfaction.
 

Programmer I

This position is responsible for the design, development and implementation of application development projects and system maintenance efforts. Work involves working on multiple high-level projects concurrently. Resources to do the job require reliance on technical knowledge of programming concepts, architecture and process enhancement.

VP, Data

The VP of Data will be responsible for transforming our data ecosystem, ensuring that data-driven insights enhance member experiences, operational efficiency, and strategic decision-making. This role will oversee big data management, AI and machine learning innovation, and data governance, ensuring compliance, security, and scalability in all data operations. The VP of Data must also be an effective communicator and change agent, ensuring that data-driven innovation is embedded across all business functions. This role will lead all activities related to database system operations and reporting performed by the data management team.

Member Business Service Underwriter

This role will provide support to the business services teams. Provide expertise in underwriting, structuring, servicing, documenting, and approving or denying new and renewal business credits. Responsible for identifying, gathering, and analyzing relevant information to assess credit risk, establish viability of sources of repayment, and determine appropriate loan structures. Act as lead underwriter in collaboration with bankers in preparing credit approval memos with recommendations consistent with credit union policies and procedures that illustrate well-reasoned analysis. Perform servicing reviews and support management of the assigned portfolio to identify and minimize risk to the credit union. Provide quality customer service, including participating in joint member & prospect calls.

Community Development Consultant

The Community Development Consultant is an external marketing and sales role that will develop and identify new business opportunities and build relationships that lead to member growth and overall financial wellness. It combines business development and community engagement, along with driving credit union growth and promoting financial education through partnerships with employers, schools, colleges, and community groups. This position requires a dynamic and engaging professional who can develop strategic partnerships, coordinate joint initiatives, and leverage these relationships to enhance member engagement and community involvement.

Call Center Agent

The purpose of this position is to identify and provide information regarding Credit Union products and services that will benefit members. This includes processing member's requested financial transactions over the phone via digital channels and using video technology via Personal Teller Machines (PTM) in an omni-channel fashion. This position provides prompt, professional, and courteous service to internal departments, retail branches, and members.