Our People

Y-12 Federal Credit Union's ultimate goal is to provide the best member and employee experience possible.  That all begins with hiring the best people and giving them a great place to work.

What's it like working at Y-12 Federal Credit Union?  We have fun!

At Y-12 Federal Credit Union, our employees are our greatest asset.  Our people are what make things work. We invest in our staff with professional development, great benefits and compensation along with career advancement opportunities.

Hear What Our Employees Have to Say

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I chose Y-12 because I wanted to be at a credit union that really cares about its members and employees. Being in the PTM center, I have never had a more positive and welcoming environment. My manager, assistant managers, and even co-workers have all been very willing to help with any questions I have and offer advice every day. I also love that we go through a very thorough training process to make sure that we are ready for our first day on the job. I love my job and plan to make my career here!

Cloe, PTM Center

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I chose Y-12 FCU because I want to develop new skills and job knowledge. The bonus is playing on the softball team! With the amazing benefits package and the new family I gained, I have no regrets!

Leilani, Member Service Center

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My wife and I knew we wanted to relocate from Nashville to Oak Ridge because of the community and the schools. I chose Y-12 FCU for a few reasons; the interview process was warm, inviting, and genuine and I could tell the culture at Y-12 FCU was very down-to-earth and real; Y-12 FCU looked to be positioned in a place where the role I accepted had wide open possibilities; the people I met on my team reaffirmed my expectations that my contributions would be appreciated and celebrated!

Louis, Creative Specialist

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I’m super excited to be a part of the Y-12 FCU family! There are several things that excite me and in no specific order: working remotely, the awesome benefits, and the job itself!

Angela, Business Specialist

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It's a family environment. It's a great place to work, great benefits, great people, great management. They care. Those are all the reasons I love working at Y-12.

Brad, Home Lending Advisor

Our Benefits

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Employee Benefits

 Paid Holidays and Vacation time for full and part-time employees.

  Competitive health, dental and vision plans for full-time employees.

 Flexible Spending Account to assist with eligible medical, dental, and vision care expenses.

  Short and Long Term Disability to assist following a serious illness or injury.

 Employee Assistance Program provides a variety of free counseling services.

 Tuition Reimbursement Program for employees who are working toward a work-related degree or certification.

 Development Opportunities provided for new hire training, career and professional development, leadership programs and offer onsite & digital training.

Paid Time Off for Full-Time Employees

 0 to 4 years - 20 days per year

 5 to 9 years - 25 days per year

 10 to 14 years - 30 days per year

 15 to 24 years - 35 days per year

  25+ years - 40 days per year

Paid Time Off for Part-Time Employees

 0 to 4 years - 10 days per year

 5 to 9 years - 12.5 days per year

 10 to 14 years - 15 days per year

 ‚Äč15 to 24 years - 17.5 days per year

 25+ years - 20 days per year

Paid Holidays

We observe these holidays:

 New Year's Day

 Martin Luther King Jr. Day

 Presidents' Day

 Memorial Day

 Independence Day

 Labor Day

 Columbus Day

 Veteran's Day

 Thanksgiving Day

 Day after Thanksgiving Day

 Christmas Day (close at 1:00 p.m. on Christmas Eve)

Note: For holidays falling on Saturday, locations will be open the preceding Friday. For holidays falling on Sunday, all locations will be closed the following Monday.

Why You Will Love Working With Us

At Y-12 FCU, we strive to create a wow work environment for our employees.  We believe we offer great competitive benefits to meet our employees needs.

Our Core Values

At Y-12 Federal Credit Union, our core values set us apart and help us deliver WOW experiences.


We Give Back

The Y-12 FCU Gives Foundation

On July 17, 2017, Y-12 Federal Credit Union formed Y-12 FCU Gives Foundation, which was founded to extend the credit union's mission of "people helping people" into the philanthropic realm of charitable giving and support.

Y-12 Federal Credit Union CEO Mark Ziegler was instrumental in the formation of the Gives Foundation as he saw the positive difference a foundation can make in the local community at his former credit union. "We need to take care of the community we serve by serving the underserved.  We have been successful as an organization and the right thing to do is give back to the communities," said Ziegler.

Learn more about our Y-12 FCU Gives Foundation.

Apply Now!

Explore available positions in our Career Center and apply online to join our amazing team!

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Branch Manager

This candidate will direct the operations of a small to medium sized credit union retail branch, ensuring that it meets organizational sales, financial, operational, service and growth plans. Increase commercial and consumer member relationships by making contacts and developing professional connections within the community.

Member Service Consultant (Full Time)

The purpose of this position is to process member's requested financial transactions, resolve problems, and answer questions; to identify and suggest financial services that would improve our members' lives. Provides prompt, professional and courteous support and assistance to internal departments, retail branches and members.

Learn more Learn more about Branch Staff

Sr. Internal Communications Specialist

The Sr. Internal Communications Specialist role will serve as our communications lead and will be responsible for building and executing on communication strategies, tactical plans and large-scale campaigns. We are looking for someone who is creative and super passionate about employee communication, engagement, and experience.  This individual will be a trusted advisor to our internal partners and help them optimally reach the right audience, with the right message, at the right time, through the right channels.  Most significant, we are looking for candidates who view employees not as employees, but as members and who view themselves as internal marketers, always looking for exciting, novel ways to reach our people, never taking their attention for granted.   

Learn more Learn more about Human Resources

Security Administrator

The Security Administrator is responsible for the installation, configuration, and support of Y-12 FCU security related systems as well as the configuration and support of all systems related security controls for Y-12 FCU servers, networks, and infrastructure. 

Programmer I

This position is responsible for the design, development and implementation of application development projects and system maintenance efforts. Work involves working on multiple high-level projects concurrently. Resources to do the job require reliance on technical knowledge of programming concepts, architecture and process enhancement.

Learn more Learn more about Information Technology

Personal Teller (Part Time)

The purpose of this position is to process member's requested financial transactions using video technology via Personal Teller Machines. Identify and provide information regarding credit union products and services that will benefit members. Provides prompt, professional and courteous service to internal departments, retail branches, and members.

Learn more Learn more about Remote Member Services

Director, Loan Systems

As our Loan Process improvement Champion…will direct all aspects of lending operations collaborating with lending SME’s and IT support by managing systems and processes associated with loan originations, processing, funding, servicing, and product development across all loan departments –mortgages, business, and consumer (including indirect). Leads integrations, product and system development, implementations, process improvements, and daily lending operational support to ensure a “Wow” and “Amazon easy” experience for our staff and members alike.

Learn more Learn more about Lending