Contact Us

Y-12 Federal Credit Union
P.O. Box 2512
Oak Ridge, TN 37831

Contact Information

Member Engagement Center

Monday - Friday 8:30 am to 5:30 pm

Saturday 8:30 am to 12:00 pm

All calls: 865-482-1043

Toll Free: 800-482-1043

Branch Locations

ATM Locations


Lost or Stolen Debit/Credit Cards

If your debit card is lost or stolen or you notice suspicious transactions, you can deactivate your debit card in our Mobile App by selecting Card Controls from the menu or in Online Banking under the Services tab. If you find your card you may reactivate it. If not, contact us or stop by any branch for a new debit card.

You may also report a lost or stolen Debit or Credit Card during business hours by contacting our Member Engagement Center at 865-482-1043. For after business hours, please call 1-866-839-7482.